At our gaming store, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it within [insert number of days] days of the purchase date for a refund or exchange.
Conditions for Return:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all accessories and manuals included. We reserve the right to deny a return if the item is not in its original condition or if it has been damaged or used.
Process for Return:
To initiate a return, please contact us at contact with your order number and reason for return. Our customer service team will provide you with further instructions on how to proceed with your return.
If your return is approved, we will issue a refund to your original method of payment within working days of receiving your returned item. Please note that shipping and handling fees are non-refundable.
If you would like to exchange your item for a different product, please contact us at contact. Our customer service team will assist you with the exchange process and any additional charges or refunds that may apply.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact us at contact as soon as possible. We will work with you to resolve the issue and provide a replacement or refund, as appropriate.
Final Sale Items:
Some items may be marked as final sale and are non-returnable. These items will be clearly marked on the product page.