FAQ

Shipping

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the shipping carrier's website.

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on your location. Please note that international orders may be subject to customs fees, which are the responsibility of the recipient.

If you need to change your shipping address after placing your order, please contact us at contact as soon as possible. We will do our best to update your shipping address before your order ships.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

We have two different drives. One drive has 1500 tables and comes with full instructions on how to set it up with the AtGames Legends Pinball (ALP) as it's built just for that system. The other drive has 3000 tables, 1500 unique tables all of which also have a 3D mode, plus a jukebox, and some vertical MAME games for use with the control panel. That drive is our most popular because it comes with so much, but it's not built specifically for the ALP. It can be used with the ALP, and most people do use it with the ALP, but there are no instructions since it can be used for any system. That drive will be ready to go other than setting up your screens and your controls/buttons. If you can't figure it out, we offer paid remote assistance for $50/hr on the 3000 tables drive (this option is not available on the 1500 tables drive) and it never takes us more than 2-3 hours to completely set the drive up on the ALP if you want to go that route and have us do it for you. I hope this answers your question. Feel free to each out any time with any additional quest ons. Thanks for your interest.

We have two different virtual pinball drives.

One drive has 1500 tables and comes with full instructions on how to set it up with the ALP as it's built just for that system. It would be an external SSD drive that you would plug in via USB to your existing Windows setup (Windows 10 or 11 would work fine).

The other drive is meant to replace your existing boot drive and Windows installation and is an internal SSD drive. You would boot directly to this drive which has Windows 10 pre installed.

This drive has 3000 tables, 1500 unique tables all of which also have a 3D mode, and some vertical MAME games for use with the control panel. This drive is our most popular because it comes with so much, but it's not built specifically for the ALP. It can be used with the ALP, and most people do use it with the ALP, but there are no instructions since it can be used for any system. This drive will be ready to go other than setting up your screens and your controls/buttons. If you can't figure it out, we offer paid remote assistance for $50/hr on the 3000 tables drive (this option is not available on the 1500 tables drive) and it never takes us more than 2-3 hours to completely set the drive up on the ALP if you want to go that route and have us do it for you.

I hope this answers your questions.

Feel free to reach out any time with any additional questions.

Thanks for your interest.

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